• Vivian Chong

Which Real Estate Agency Should I Join After Passing My RES Exams?

Updated: a day ago



Good morning!


There is a spike in the number of enquiries on building a career in real estate.


4 slots for the Real Estate Salesperson (RES) examinations were scheduled this month! And all were fully taken up!


I met with a number of real estate agents-to-be recently. Speaking to them reminds me of what made me decide to join my previous property agency when I first started in my real estate agent career.


For many looking to enter the industry, one of the first few questions is always:


Which property agency should I join? Who is the right person to guide me in my real estate agent career?

I love sharing my experience, whether it is to someone new to the industry or veterans who has loads of experience under their belt. Sharing is a way of self-reflection. I learn from sharing my experience as much as listening to others sharing theirs.


So I have decided to put my thoughts into writing. Hope it benefits you and I am sure at the end of my writing, I will find new inspiration and ideas to my real estate career too!




Evolution of Property Agencies Over The Years


According to the Council of Estate Agencies (CEA), there are 1,181 property agencies and 30,073 property agents in Singapore as of 1 Jan 2o2o.


Below are the Top 10 largest property agencies according to the number of agents they have:

Throughout my 18 years in the real estate industry, I have seen how property agencies evolved. The real estate market was not as regulated when I first joined. There was no barrier of entry to become an agent.


The Estate Agent Acts was passed in 2010 and CEA was established to regulate and develop the real estate agency industry in Singapore. Its mission is to raise the professionalism of the real estate agency industry and protect consumers' interest.


Real Estate Salesperson (RES) must fulfill stringent conditions before they can conduct real estate works.

Stricter measures were put in place. Salespersons are required to pass the Real Estate Salesperson (RES) examination before they can conduct real estate works, Estate Agencies are also required to adhere to stricter criteria before they can apply or renew for their license.


This in turn saw many smaller agencies shutting their agency and head to the bigger agencies. Looking at the Top 10 largest agencies chart above, as of the beginning of this year, more than 75% of the agents come from the top 5 largest agencies.


Which brings me to this point. For someone new to the real estate industry, is it true that joining one of the larger property agency is better?



Which Property Agency Should I Join?


There are a few criteria that I think are important for a new real estate agent to consider when deciding which property agency to join. I have summarized into the following few points:


(1) Brand


When I decide to join the real estate industry, I only wanted to join the larger and more established companies. So sometime in the year 2002, I walked into a Success Seminar held by my previous company, and not too long after, I became a Real Estate Agent.


Receiving an award from my previous agency in the earlier days of my real estate career.

Does brand name help? I would say yes. How much of my career today is attributed to the brand of my company? I would say while it helps to a certain extent, a lot more is down to myself and the people around me.


And what defines a brand? As a real estate agent running our own business, does a brand constitute only of the company you belong to? Or are we our own brand?


Through my years in real estate, I have come to realize it is more important to establish myself as my own brand.



(2) Training


I cannot emphasize more the importance of training. Not only does it gives us the knowledge to conduct our business, it also gives us the confidence that we can do a good job.


In the modern days of real estate, the following training are especially important for a real estate agent to survive and stand out from the rest.



Advanced Real Estate Training


Most agencies offer basic training required for a real estate agent to carry out their work. But gone are the days when a basic training on how to buy/sell/rent a property is sufficient.


With the increasing trend of DIY transactions, real estate agents must move beyond our transactional duty and into the advisory role. And without a comprehensive advanced real estate training, we will not be able to upgrade ourselves to such an advisory role.


A good example of advanced real estate training would be OrangeTee Navis trademark #PropertyWealthPlanning training. It imparts agents with systematic real estate knowledge on how to build wealth through property investment. We can then value add our clients by advising them on how to use property for wealth building.


Another training by OrangeTee Navis is #AdvisorySalesMasterclass. Agents learn advanced real estate methods such as the creative mortgage and financial strategies, property holding and structuring techniques as well as long term timeline and exit plans for property investments.


When choosing an agency, be sure to find out if they offer similar training.


Real estate agents must move beyond our transactional duty and into the advisory role.

Digital And Social Media Marketing


Equally important is the training on digital and social media marketing - for the properties that we are selling, as well as for personal marketing.


How do we make use of digital marketing to enhance personal branding and bring in leads consistently at the lowest possible cost? How do we use social media platforms like Facebook, Instagram, LinkedIn, Whatsapp and Wechat etc to reach out to our target audience?


In an era where almost everyone is on social media, it is important that property agencies provide extensive training in this area.


Be sure that the property agency you choose offer extensive training on digital and social media marketing.

(3) Technology


Technology has greatly changed how we conduct our real estate business. I remembered when I first join the industry, a lot of my marketing was done via newspapers and flyers. Nowadays, most of my ads are done on online property portals like PropertyGuru, 99.c0, SRX and EdgeProp.



A lot of my marketing was done using flyers in the earlier days of my career.

Submission of documents used to be a chore, with stacks of papers needed to be submitted manually to the office. With technology, all these can now be done in the comfort of our home.


I am particularly impressed with OrangeTee & Tie's website and the app. The website is so comprehensive that we can literally use it to perform all functions - from updating personal information with HR, submitting transactions, getting project information and searching for properties etc.


And most recently, it offers Market Analytics Suite - giving agents access to not only the most up-to-date data, but also the ability to filter the data extensively to fit what you are researching for! This is especially useful when I am doing analysis to provide timely advice for my clients.


Another example is Navis Linkup App. Check out what this app can offer via the video below!



Most agencies offer technology support like an interactive website and app where agents can use to perform basic functions. However, technology has advanced so much and it can help us in many more areas!


It is important to choose an agency which offers powerful technology support. It can greatly reduce our workload so we can work more efficiently.



(4) New Project Launches Opportunities


Sometimes I hear real estate agents declare:

I am a resale agent.

I understand where they are coming from, In fact, I was one of them not too long ago!


Back in the early days when we entered the real estate market, project launches were not as popular. We were trained from the early stage of our career to do resale transactions for both HDB and private properties.


Humans are creatures of habit. It is easier to stick to what we are used to doing than to venture into a new area altogether.


However, project launches are getting popular with property buyers and it is a lucrative segment not to be missed.


Project launches are popular with buyers and it is a lucrative segment for agents.

Thus it is important to choose an agency which has a good pipeline of project launches. Being a developer-appointed agency means we have access to the most up-to-date information and pricing from the developer.


Check out the list of residential projects currently being marketed by OrangeTee & Tie.



(5) People


I have chosen this as my last point, as I feel this is the most important criteria when choosing which property agency to join.


Team


Though out my real estate career journey, I am blessed with good people around me. When I was in my previous agency, my mentor emphasizes the importance of being ethical while carrying out our work. He also inculcates the culture of sharing within the team.


In an environment where a lot of emphasis is placed on the amount of sales an agent can bring in, being around people with the same values is of utmost importance. It keeps us grounded and make our working life more enjoyable.

This is especially important for agents who have just started their real estate career.


When I moved to the Navis group within OrangeTee & Tie, I am again blessed with a group of wonderful teammates. The 3 things that I like most about Navis are:


1) Leaders are generous in sharing their knowledge and experience.

2) Teammates are helpful and caring.

3) Positive energy and vibes within the team


People make up the team. It is important for everyone to uphold such values so that this culture can be passed down.



Mentor


I cannot stress more on the importance of having a good mentor. Having a good mentor can help you greatly in your real estate business.


I like the definition of a mentor by Demetri Argyropoulos, CEO of Avant Global.


A great mentor is someone whose qualities make up a much better version of who you envision yourself to become.

Personally, I think a good real estate mentor is someone who guides you on your property career. Many real estate mentors are good in training agents and help them when they meet difficulties in their career. This is important especially for new agents.


However, a great mentor goes a step further to help agents not only to reach their short term targets (eg. yearly sales target) but also inspire them on their long term real estate career.


A common mistake new agents made when looking for a mentor is to simply look at the sales of the potential mentor.

A top salesperson may not be the best mentor, neither might be the one with years of experience under their belt.


In my opinion, a real estate mentor should be knowledgable, resourceful and be genuinely interested in your professional growth. He or she should be empathetic, caring and is generous in sharing their knowledge and experience.


Most importantly, a mentor should inspire and challenge you to be better.


It is thus important to find out more about the potential mentor you will be joining before committing.


A mentor should inspire and challenge you to be better.

Conclusion


I hope what I have shared is useful. If you think my article benefits any of your friends, please feel free to share it with them.


As a new real estate agent, it is important to choose the right agency, and be in a team with like-minded individuals. Being in a team encourage learning and improvement, it also provides support and camaraderie.

In short, TEAM simply means Together Everyone Achieves More.

If you would like to find out more about how myself, together with OrangeTee & Tie and NAVIS, can help you kickstart your real estate career, drop me a WhatsApp or schedule an appointment with me using the link below.


See you soon!


Make An Appointment Here


Related Readings


1) Journey Of My Real Estate Agent Career


2) Is Real Estate Career A Good Choice For Mums?


3) The Often Overlooked Benefits For Real Estate Agents

About The Author


Vivian is an experienced real estate agent who is also a mother of 2.


She joined the real estate industry in 2002. From a single woman to a mother of 2, Vivian knows what being a real estate mom entails.


There are the obvious benefits - time flexibility so we can work our schedules around our kids, working from home so we can take care of our children, earning good income so as to provide for our family etc. These make real estate career so enticing to women.


There are also many challenges - financial insecurity as we do not have a basic pay, time management as we juggle work, children, family all at one time. Only those who have walked the same journey will understand.


Vivian would now like to pay it forward by mentoring women to build a real estate career.

It is her vision to help women not only to achieve success in their real estate career, but also striking a balance between marriage, children and having a fulfilling life.

Do call Vivian at 98577714 to embark on this journey.

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